TIP EIGHT -
The Five 'R's of Apology concluded... 4 and 5: Learn
about Remedy and Remaining Engaged: How to make it
right and always be there for your patient...
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TIP SEVEN -
The Five 'R's of Apology continued... 3: Learn
about Responsibility: This is the step at which truth-telling begins...
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TIP SIX -
The Five 'R's of Apology continued... 1 and 2: Learn
about Recognition and Regret.
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TIP FIVE -
What ARE the Five 'R's of Apology and how do they each affect the provider-patient relationship? Why Apologize?
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TIP FOUR -
Communicating effectively in diverse ethnicity: HOT-Climate
versus COLD-Climate Cultures.
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TIP THREE -
Communication, how do we do it well???
The 4 Cs:
Interviewing Patients in the Heat of the Moment.
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TIP TWO -
Communication is SO important.
TREAT yourself to a better approach.
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TIP ONE & Intro -
Effective Patient communication is possible...The 3 A’s of effective patient-centered communication...
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Joint Commission Resources has placed an emphasis on relationship based care
in their proposed required list.
Stay ahead of the rest with exceptional training. Your physicians can receive AAFP
approved 18.5 CME credits at an excellent price.
Please contact us for more info.
